Online Shopping Rights
अनलाइन किनमेल अधिकार
Context: A person bought an item online that arrived damaged and seeks advice.
Advisor
You received a damaged item from an online purchase? Tell me more.
ग्राहक
मैले फर्निचर अनलाइन किनें तर आउँदा भाँचिएको थियो। सेलरले जिम्मा लिँदैन।
Advisor
Under Australian Consumer Law, products must arrive in acceptable condition. Contact the seller in writing requesting a refund or replacement.
ग्राहक
मैले इमेल गरें तर जवाफ आएन।
Advisor
If the seller doesn't respond within a reasonable time, lodge a complaint with Fair Trading. If you paid by credit card, you may also request a chargeback through your bank.
ग्राहक
चार्जब्याक भनेको के हो?
Advisor
Your bank reverses the payment if the goods weren't delivered as described. Contact your bank's disputes team with evidence of the damage.
ग्राहक
अनलाइन किनमेलमा कसरी सुरक्षित रहने?
Advisor
Buy from reputable sellers, read reviews, use secure payment methods like PayPal or credit card, and always keep receipts and screenshots.
Segment count: 9 — Practice interpreting each segment before reading the next